The training you need. The confidence you want. The outcomes your patients deserve.
Urgent care is fast-paced, high-risk, and full of clinical gray areas. Most clinicians enter urgent care without structured training for the real-world scenarios they'll face every day—and all of them need a way to stay current with evolving best practices throughout their career.
Upskill Academy was built to close that gap. This self-paced learning program combines clinical precision, procedural skill-building, and documentation guidance so you can treat with confidence, reduce risk, and deliver better patient outcomes—starting today.
Most urgent care clinicians are handed a clipboard and a shift schedule—and expected to figure things out on their own. That's not fair to you or your patients. Upskill Academy is our answer: a purpose-built, evidence-based program designed to give you the tools, guidance, and support you deserve throughout your career.
Full access to all Upskill Academy courses—over $2,500 in value, yours in one all-access package.
ESSENTIAL STUDIES
The Essential Studies onboarding curriculum equips urgent care clinicians with evidence-based knowledge and practical tools to confidently manage the most common complaints and high-risk scenarios encountered in urgent care settings. Drawing from EB Medicine's trusted Evidence-Based Urgent Care journal, this comprehensive program combines digital content, clinical pathways, self-study resources, and interactive assessments to enhance clinical competence and deliver superior patient care.
ESSENTIAL STUDIES
This short-format deep dive into antibiotic stewardship is a training every urgent care clinician needs. This isn't just another medical education video—it's your roadmap to making confident, evidence-based prescribing decisions that protect both your patients and public health.
Antibiotic Stewardship in Urgent Care Practice breaks down down complex stewardship principles into actionable strategies you'll actually use, backed by the research and tailored specifically for the fast-paced urgent care environment.
ESSENTIAL STUDIES
Since when did practicing medicine become a tug-of-war between doing what’s right based on evidence and caving to patient demands? While it should be enough to explain that systemic steroids (oral and injectable) are often ineffective for many conditions and carry significant risks, patients are increasingly convinced that steroids offer a quick fix.
This educational webinar is ideal for clinicians who want to make informed, evidence-based decisions about steroid use, improve patient safety, and optimize clinical outcomes.
PEDIATRIC PREP
This course is designed to help urgent care clinicians approach pediatric complaints with clarity, caution, and clinical confidence. From febrile infants to wheezing toddlers and abdominal pain in teens, pediatric care requires a different lens—one that catches subtle signs, avoids missed diagnoses, and guides safe decision-making.
The Pediatric Urgent Care Playbook offers condition-specific guidance, age-adjusted red flags, and practical strategies for assessing risk and knowing when to escalate. Whether you see kids every shift or only occasionally, this course helps you prepare for the ones that matter most.
"I now have a better ability to determine accurate transfer toa higher level of care based upon symptoms and observations."
-- Shawna Catoe, MSN FNP-C
How to Code for What You're Owed
DOCUMENTATION EXCELLENCE
The Rightsizing Reimbursement quick-study course takes the guesswork out of medical documentation for urgent care clinicians. It's the 2-hour refresher course you need to fill gaps in your academic training with practical education that matters on every shift, at the end of every patient encounter.
This isn't about inflating codes—it's about being fairly compensated for the work you're already doing. The video course includes real-world chart examples, course workbook and calculation worksheets, an audio-only track for easy listening, and more.
Master the Art of Legally Sound Charting
DOCUMENTATION EXCELLENCE
Mistakes in documentation can leave you vulnerable to lawsuits, malpractice claims, and professional scrutiny. This comprehensive course—developed by experienced urgent care and emergency medicine physicians—equips you with the knowledge and strategies to safeguard your documentation, ensuring it stands up to legal challenges.
With Safeguarding Charting: Documentation Support That Will Stand Up in Court, you'll learn from real-world case reports and practical examples, understand the essential elements of medical malpractice and risk mitigation, and develop the skills to create accurate, defensible, and thorough medical records.
"I thought Safeguarding Charting was helpful, especially to me as a new grad provider. I enjoyed learning about the different laws and statutes that protect against fraud and abuse."
--Mekenna Frederick, PA
Master Suturing Skills & Boost Clinical Confidence
MUST-HAVE SKILLS
The Laceration Course is a 12-module online video course covering the anatomy, physiology, pharmacology, and mechanics of lacerations—from simple to complex wound care and repairs—with step-by-step guidance, demos, and practical tips to make the lessons stick.
Also included are a downloadable and printable workbook, 27 case studies, cadaver videos, audio-only versions of every module, and a FREE Suture Practice Kit with silicone pad, instruments, and suture material.
"I would recommend it to all new and experienced providers in urgent care and emergency department settings. I think it would also be useful in PA programs as students near the end of clinical year. The course discussed many great suturing pearls that I found to be very helpful."
-- Gillian Melikian, PA
MUST-HAVE SKILLS
The Urgent Care EKG Course is an in-depth training program focused on EKG interpretation essentials and best practices, building on the basics to cover "next-level" principles and practices needed to succeed in urgent care.
The course gives you practical, hands-on, time-tested techniques for enhancing clinical skills, improving accuracy of EKG interpretation, and boosting confidence. You'll walk through real case scenarios involving chest pain, syncope, dyspnea, and other high-risk presentations—learning to recognize life-threatening patterns, avoid common mistakes, and make sound decisions about referral or discharge.
"This course was EXTREMELY helpful. As a new graduate urgent care provider, I found this course to be succinct enough to where I understood what was presented and not completely overwhelmed with extra information that is beyond what I would need to know in urgent care. It was thorough enough to where I feel prepared to read EKGs and pick up on subtle findings that could indicate urgent/emergent scenarios."
--Sophia Samih, FNP
Learn All You Need to Know About Effectively Handling Abscesses
MUST-HAVE SKILLS
The Abscess Course prepares you to diagnose and treat all kinds of abscesses, from chalazions to paronychia, anywhere on the body, from head to toe. Six modules and multitudes of close-up, step-by-step videos cover the basics of anesthesia and pain management, incision and drainage, procedures by body system, controversies, novel techniques, risk management tips, and more.
Through step-by-step instruction, high-quality footage from actual procedures, and guided case analysis, you'll learn how to make clean decisions and cleaner incisions—without second-guessing.
"This was a great course. I am a visual learner, so the bullet points, pitfalls, videos, diagrams, and pictures were very helpful."
-- Rebecca Colwell, MSN, FNP-C
CAREER-LONG LEARNING
Evidence-Based Urgent Care delivers monthly, peer-reviewed issues on many of the most common conditions you'll see walk through the door. Perfect for new and experienced clinicians alike, each issue is built to support smart decisions in fast-paced, high-stakes environments.
Each issue is packed with practical features: diagnostic and treatment recommendations, case presentations, documentation tips, interactive clinical pathways, MDCalc tools, and quick-list summaries.
You'll also get access to our complete library of past issues, the Urgentology podcast version of each issue, and more—making this not just your most efficient CME, but your most trusted day-to-day tool for life as an urgent care clinician.
Do you have a group of clinicians who can benefit from this course? Please click here to inquire about special group discount pricing.
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