Shkelzen Hoxhaj, MD, MPH, MBA is the Chief of Emergency Medicine and Associate Professor at the Baylor College of Medicine. He graduated from NY Medical College and completed a combined Emergency Medicine and Internal Medicine residency at the Medical Center of Delaware/ Christiana Care Health System. He completed a fellowship in Healthcare Administration. He has advanced degrees in Public Health and Business Administration from Columbia University and the University of Tennessee. He has expertise in the areas of healthcare management, utilization management, performance improvement, risk management, and patient satisfaction.