EB Medicine's 100% Money-Back Guarantee
Shop with confidence knowing that every order is backed by EB Medicine's 100% Money-Back Guarantee
Order any resource in the EB Store and you automatically receive our 100% Money-Back Guarantee -- the absolute best in the industry!
If you are not completely satisfied with your order, for any reason, simply contact us to receive a full and immediate refund. No questions asked -- and we pay return shipping.
Frequently Asked Questions:
+How quickly will I get my refund?
Immediately! We will mail your refund check the same day you call to request the refund.
+Do I have to request the refund within a certain time period?
No! You can call at any time to receive your refund -- even if has been a year (or more!) after your original order was placed.
+Do I have to have my order number when I call?
No! All we need is your first and last name.
+Do I have to pay for return shipping?
No! We will send you a postage paid envelope to return your product. In many cases, we even let you keep the product so you don't have to bother with returning it.
+How easy is requesting a refund?
Very easy! Simply call 1-800-249-5770 or email firstname.lastname@example.org
and one of our Customer Service Representatives will be happy to quickly help you.
+Does the 100% Money-Back Guarantee apply to EM Critical Care, Emergency Medicine Practice, EM Practice Guidelines Update, and Pediatric Emergency Medicine Practice renewals?
The 100% Money-Back Guarantee applies to new subscriptions only. For renewals, you will receive a prorated refund for the remainder of your term. You keep all the issues you've received and CME credits you've earned.